Delhi CM Rekha Gupta holds Jan Sunwayi programme, urges officials to act on every complaint promptly, ensuring timely grievance redressal, transparent governance, and active public participation.

Delhi Chief Minister Rekha Gupta conducted a Jan Sunwayi (public hearing) programme at her camp office on Raj Niwas Marg on Wednesday, engaging directly with citizens to hear their grievances and concerns. The Chief Minister emphasized that every complaint must be addressed with sensitivity and urgency, ensuring that citizens receive their rights and timely access to public services.

During the session, CM Gupta reiterated that resolving public issues promptly is a top priority for the government. She highlighted that effective public dialogue forms the cornerstone of transparent and accountable governance.

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“The purpose of the Jan Sunwayi programme is to strengthen the connection between the administration and the people. We aim to create a system where citizens’ concerns are heard, acknowledged, and resolved efficiently,” said CM Gupta.

Officials present at the programme were instructed to take immediate action on every complaint and provide regular updates to ensure accountability. The CM also stressed the importance of using such platforms to enhance active public participation in governance, bridging the gap between the government and the citizens.

CM Gupta’s initiative reflects the Delhi government’s ongoing efforts to make governance more accessible, responsive, and citizen-friendly, ensuring that the administration remains proactive in addressing the needs of the people.