WhatsApp will block all third-party AI chatbots, including ChatGPT and Perplexity AI, from January 15, 2026. Learn how over 50 million users can save their chat history and what this ban means for businesses and AI automation.
Meta has announced a major policy update for WhatsApp that will affect millions of users. Starting January 15, 2026, WhatsApp will no longer support third-party AI chatbots such as ChatGPT, Perplexity AI, or other similar tools. This decision impacts over 50 million ChatGPT users who rely on WhatsApp for AI-powered conversations.
Why WhatsApp is Blocking AI Chatbots
According to Meta, the move is aimed at reducing server overload caused by automated AI messages. With the increasing adoption of AI bots on the platform, the system has been under heavy strain, affecting performance and reliability. Additionally, Meta cited security and compliance concerns, stating that external AI tools could pose risks to user data and platform integrity.
This update will primarily affect WhatsApp Business API users and companies that utilize AI chatbots for customer support, sales, lead generation, and query management. Regular users who interact with AI on WhatsApp will also be impacted.
OpenAI Confirms ChatGPT Shutdown on WhatsApp
OpenAI has officially confirmed that ChatGPT will stop working on WhatsApp after January 15, 2026. The company expressed its desire to continue supporting WhatsApp users, but Meta’s new rules leave no room for third-party AI integration. Businesses and individuals who depend on AI bots for day-to-day operations will need to transition to ChatGPT’s official app, website, or other AI platforms.
How to Save Your ChatGPT WhatsApp Chat History
OpenAI has shared a simple solution for users who want to backup their AI conversations before the ban:
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Download the ChatGPT app on Android or iOS, or access ChatGPT via the web at chat.openai.com.
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Log in or create a ChatGPT account.
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Link your ChatGPT account to WhatsApp by opening the ChatGPT WhatsApp contact at 1-800-ChatGPT.
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Tap the profile link to connect your account.
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Once linked, your phone number will sync, and your WhatsApp chat history will appear in the ChatGPT app, ensuring you don’t lose past conversations.
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What Happens After January 15, 2026?
From this date onward:
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ChatGPT and other third-party AI bots will no longer respond on WhatsApp.
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Only Meta’s official AI tools (if available) will function within the platform.
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Businesses using AI automation will need to shift operations to dedicated AI apps or web platforms.
Impact on Businesses and Users
This change could significantly affect startups and companies relying on WhatsApp AI automation. Many businesses have leveraged ChatGPT-powered bots for customer engagement, automated responses, and lead generation. With the ban, organizations will need to rethink their AI strategy and adopt alternative solutions.
Final Thoughts
Meta’s decision emphasizes its focus on platform security, compliance, and system efficiency, while restricting AI usage to its own ecosystem. For millions of users, the key takeaway is to backup AI chats before January 15, 2026, and prepare for a shift to official AI platforms.
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